User Agreement (Public Offer)
Date of publication: January 1, 2026
Date of last update: January 1, 2026
This User Agreement (hereinafter, the "Agreement") is a public offer in accordance with Article 437 of the Civil Code of the Russian Federation and sets out the terms of use of the AddBoost service (hereinafter, the "Service") located at addboost.io (hereinafter, the "Website").
Registration on the Website, payment for services or use of the functionality of the Service constitutes full and unconditional acceptance of this Agreement (acceptance of the offer).
1. Terms and Definitions
1.1. Service means the AddBoost online platform that provides website promotion and online reputation management services.
1.2. Contractor means the owner and administrator of the Service who provides services under the terms of this Agreement.
1.3. Customer (User) means an individual or legal entity registered on the Website and using the Service to order services.
1.4. Service Offering means the actions of the Contractor to promote a website and to post reviews, ratings, replies to reviews and other materials on third-party online platforms in the interests of the Customer.
1.5. Order means a request placed by the Customer through the Service for the provision of a specific Service Offering, specifying its parameters (platform, quantity, link to the object, etc.).
1.6. Balance means the Customer's personal account in the Service from which funds are debited for the Service Offerings rendered.
2. Subject of the Agreement
2.1. The Contractor undertakes to provide the Customer with online reputation management services, and the Customer undertakes to pay for these services on the terms set out in this Agreement and in the catalog of Service Offerings on the Website.
2.2. The list, cost and terms of provision of Service Offerings are determined by the catalog on the Website and may be changed by the Contractor unilaterally.
3. Procedure for Providing Services
3.1. To place an Order, the Customer must:
- register on the Website;
- top up the Balance with the required amount;
- select a Service Offering and specify the Order parameters;
- confirm the Order.
3.2. After the Order is confirmed, the cost of the Service Offering is debited from the Customer's Balance. The Contractor begins fulfilling the Order within 24 hours.
3.3. The Order fulfillment period is indicated on the page of each Service Offering and depends on the selected volume and type of Service Offering.
3.4. The Customer can track the status of the Order in their personal account.
4. Cost of Services and Payment Procedure
4.1. The cost of Service Offerings is determined by the catalog on the Website at the time the Order is placed.
4.2. Service Offerings are paid for by topping up the Balance in advance through the payment systems available on the Website.
4.3. A Balance top-up is considered complete once confirmation has been received from the payment system.
4.4. The Contractor has the right to change the cost of Service Offerings. A change in cost does not apply to Orders already placed.
5. Guarantees and Refunds
5.1. The Contractor guarantees that the Order will be fulfilled within the stated time frame and in the stated volume.
5.2. If a published review is removed by the platform's moderators within 30 days of publication, the Contractor undertakes to replace the removed review free of charge or to refund its cost to the Customer's Balance.
5.3. If the Order is not fulfilled within the specified time frame, the Customer has the right to request a full refund of the cost of the Order to the Balance.
5.4. Refunds to a bank card or account are made within 10 business days after the refund request is approved.
5.5. No refund is made if the Order has been fulfilled in full and the reviews have not been removed by the platform's moderators.
6. Obligations of the Parties
6.1. The Contractor undertakes to:
- provide Service Offerings with due quality and within the established time frames;
- ensure uninterrupted operation of the Service;
- inform the Customer of the status of the Order;
- ensure the confidentiality of the Customer's data.
6.2. The Customer undertakes to:
- provide accurate information during registration;
- pay for Service Offerings in a timely manner;
- provide correct data for fulfilling the Order (links, business names, etc.);
- not use the Service for purposes contrary to the laws of the Russian Federation.
7. Liability
7.1. The Contractor is not liable for the actions of third-party online platforms, including changes to their moderation rules, ranking algorithms and content removal policies.
7.2. The Contractor is not liable for any losses of the Customer arising from the Customer's provision of inaccurate data.
7.3. The aggregate liability of the Contractor is limited to the cost of the paid Order.
8. Confidentiality
8.1. The Parties undertake to keep confidential any information received in the course of performing the Agreement.
8.2. The procedure for processing personal data is set out in the Privacy Policy, which is an integral part of this Agreement.
9. Dispute Resolution
9.1. All disputes and disagreements shall be resolved through negotiations. Claims are submitted through the Service's support team.
9.2. If a dispute cannot be resolved through negotiations, it shall be referred to the court at the Contractor's location in accordance with the laws of the Russian Federation.
10. Final Provisions
10.1. This Agreement enters into force upon acceptance and remains in effect indefinitely.
10.2. The Contractor has the right to amend the Agreement. Amendments take effect upon their publication on the Website.
10.3. Continued use of the Service after amendments have been made constitutes acceptance of the new version of the Agreement.
10.4. In all matters not governed by this Agreement, the Parties shall be guided by the current legislation of the Russian Federation.