AddBoost

Refund Policy

At AddBoost we aim to give you the best possible service. If for any reason a service does not meet your expectations, we offer a simple and transparent refund procedure.

Refund Guarantee

If the paid reviews were not posted within the agreed time frame or the order was not completed through our fault, we will return the full amount to your account balance.

Refund Conditions

You are entitled to a full refund if:

  • The order was not completed within the stated time frame.
  • The reviews were not posted on the specified platform.
  • The quality of the posted reviews does not meet the agreed requirements.
  • A technical error occurred when the funds were charged.

How to Request a Refund

Follow these simple steps:

  1. 1

    Contact support via Telegram or email.

    If you have a problem with an order, our support team is ready to help. Message us on Telegram (@addboost_support_bot) or email support@addboost.io.

  2. 2

    Provide the order number and describe the issue.

    To speed things up, include the order number from your account and briefly describe the situation. We will review your request within 24 hours.

  3. 3

    We will review and process your request.

    Our team will check the order status and decide on the refund. The funds will be credited to your account balance or returned to your payment method.

Refunds are made to your account balance or to the original payment method.

When a Refund Is Not Possible

Refunds are not issued in the following cases:

  • The review was posted successfully but later removed by the platform under its moderation rules (after the 14-day warranty period).
  • The customer provided incorrect details (a wrong link or a non-existent business).
  • More than 30 days have passed since the order was completed.
  • The customer cancelled the order after work on it had started.

Refund Processing Time

Once a refund request is approved, the funds are credited to your account balance within 1 business day. A refund to a bank card may take 3 to 10 business days, depending on your bank.

Feedback

We would appreciate it if you told us why you requested a refund. Your feedback helps us improve AddBoost services for all customers.